First Choice News

Kim A. Mello Joins First Choice Loan Services Inc., A Berkshire Bank Company

PITTSFIELD, MA (October 27, 2017) – New Jersey-based residential mortgage lender First Choice Loan Services Inc., a Berkshire Bank Company announces the addition of Kim A. Mello as Loan Originator based in Middleton, Massachusetts.

Before joining First Choice Loan Services, Mello served for ten years as a senior loan officer with Mortgage Master/loanDepot.

There are many reasons Mello decided to make this professional move.

“As with any major professional move, I was careful to be sure that the high level of customer service I provide would not be compromised. It was vital that my customers remain my top priority. I’m very glad to say that I’m fully confident this transition to First Choice Loan Services will allow me to serve them even better than before,” said Mello. “With everything I’ve learned and everyone I’ve met, I have been remarkably impressed with First Choice Loan Services. The organization’s core values align with those I’ve upheld since I started in this industry 16 years ago. I’m convinced with the backing of the dedicated technology, processing and underwriting teams at First Choice, my clients will receive the service beyond belief that they expect and deserve.”

With Eastern Massachusetts retail banking locations in addition to commercial, asset-based lending, small business and private banking teams, Berkshire Bank has a number of strong ties in the Boston region, including being the community presenting sponsor of Boston Seasons at City Hall Plaza and serving as the Official Bank of NESN’s Boston Bruins coverage. In addition, Boston Business Journal named Berkshire Bank one of Massachusetts Most Charitable Companies in 2016.

Executive Vice President of National Production James Iley is very excited to continue to build the presence of First Choice Loan Services team in the New England region with the addition of Mello.

“This year has been filled with great things for First Choice Loan Services. We were named a 2017 Top Mortgage Employer by National Mortgage Professional Magazine, a Top Mortgage Lender by the Scotsman Guide and one of the Best Mortgage Companies to Work For by Mortgage Executive Magazine. On top of all that, we happily joined the Berkshire Bank family,” said Iley. “As the third-largest bank headquartered in Massachusetts with $9.3 billion in assets, Berkshire Bank has created a great impact in the New England area. Without a doubt, this same strength, stability and amazing service will continue through the work that Kim will do. She’s already established herself as a respected and trusted loan originator, so we look forward to supporting her as she continues to provide seamless mortgage experiences for her homeowners, homebuyers and business partners.”

In addition to working at Mortgage Master/loanDepot, Mello also held positions at Mortgage Financial, Stepstone Mortgage Company and McLaughlin Financial.



About First Choice Loan Services Inc.

First Choice Loan Services Inc., a Berkshire Bank Company is headquartered in East Brunswick, New Jersey. Founded in 2009, the company is licensed to originate and close residential mortgage loans nationwide, excluding Arkansas and New York. With 22 locations across 11 states and over 500 employees, First Choice Loan Services Inc. offers FHA and VA programs, Jumbo loans, fixed and adjustable rate loans, and refinancing and renovation programs. First Choice Loan Services Inc. is an Equal Housing Lender, NMLS #210764. Licensed by the New Jersey Department of Banking and Insurance. AZ BK# 0918586. Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act. To learn more about First Choice, visit


About Berkshire Bank

Berkshire Hills Bancorp (NYSE: BHLB) is the parent of Berkshire Bank, America’s Most Exciting Bank®. The Company, recognized for its entrepreneurial approach and distinctive culture, has $9.3 billion in assets and 97 full service branch offices in Massachusetts, New York, Connecticut, Vermont, New Jersey and Pennsylvania providing personal and business banking, insurance, and wealth management services. The Company has a pending agreement to acquire Commerce Bancshares Corp., the parent company of Commerce Bank and Trust Company, a $2.2 billion bank with 16 branches in the Worcester, MA and Boston, MA markets. To learn more, visit, call 800-773-5601 or follow us on: Facebook, Twitter, and LinkedIn.


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