About First Choice

Since founded in 2009, First Choice Loan Services Inc., a Berkshire Bank Company, has opened the doors to home financing for thousands of families.

Mission Statement

The mission of First Choice Loan Services Inc. is to create a positively significant and deeply sincere impression on all we serve. Our high caliber mortgage professionals are dedicated to opening doors to home financing while providing a boutique-style mortgage experience with exceptional service to every home buyer, homeowner and business partner. By exemplifying servant leadership, we are committed to improving the quality of our local communities.

Core Values

Service Beyond Belief: Our customers receive a matchless experience that far surpasses their expectations.

Nimble: We proactively meet change to improve the quality of who we are and what we do.

Honesty & Integrity: Even if no one is watching, in all situations, we do what is right.

Teamwork: With the right players in the right roles, we’re positioned for a win, every time.

Worth: We respect the value of each individual and the unique ways in which they contribute.

Accolades for First Choice Loan Services

  • “The Top 100 Mortgage Companies in America” list by Mortgage Executive Magazine, 2013 – 2019
  • “Top Mortgage Employer” by National Mortgage Professional Magazine, 2016-2019
  • “The 50 Best Mortgage Companies to Work for in America” list by Mortgage Executive Magazine, 2014 – 2019
  • “Best Mortgage Companies to Work For” by National Mortgage News, 2019
  • “Top Overall Volume” by the Scotsman Guide, 2013-2017
  • President and CEO Norman T. Koenigsberg and Executive Vice President of National Production James Iley named to “The 100 Most Influential Mortgage Executives in America” in Mortgage Executive Magazine, 2013, 2015, 2017, 2019
  • Top Tech Savvy Lender & Servicer by Mortgage Technology, September 2013
  • Ellie Mae Hall of Fame for Excellence in Compliance Automation, October 2013
  • An “A” Rating with the Better Business Bureau

*Mortgage Executive Magazine, 2013-2019

Members of:
  • MBA
  • TMBA
  • ABA
  • LendersOne